About Us

Information Technology & Support Direct is a 100% Australian owned and operated business based in Brisbane.

We only sell products we believe are good quality - and that means less problems and frustration for you. Additionally, we provide IT support to home and small business in Brisbane and surrounding areas. Also, our staff have IT degrees and 12 years hands on industry experience.

Our business was born to offer something that has been lost when shopping online - Service

Various online stores offer cheap prices, but itsdirect.com.au endeavours to offer low pricing with the best service!

• We WILL respond to your email.
• If you have a warranty issue, we will get it fixed for you ASAP.*
• When you call or email, the person you will speak to can make decisions.
• When you call or email, you'll get someone you can clearly understand.
• If you want an order update, check your member section or reply to your confirmation.
• We are here to help you, if you don't know what you need - drop us an email!
• We WILL reward you for being a regular customer as best we can
• If there is something that you want that's not on our product list, send us an email and we'll attempt to source it (if it's good!)

Why should I buy a system from itsdirect?

• As the saying goes, you really do get what you pay for.
• We only sell systems with the latest generation hardware, and only systems we'd want to use ourselves.
• If you need warranty support you will be able to speak to a local aussie.
• You can upgrade your PC using standard PC components WITHOUT voiding your warranty.

We believe these things are the least we can do, for you - our valued customer.

* Warranty issues are subject to our Warranty policy. Warranty requests must be lodged online.

ITSDirect is a service based online computer shop, shipping Australia Wide for over 5 years!

We sell and ship Computer Hardware, computer components and computer software to all states within Australia including:
Victoria (VIC), Queensland (QLD), New South Wales (NSW), Northern Territory (NT), South Australia (SA), Tasmania (TAS), Australian Capital Territory (ACT) Western Australia (WA) .
Major areas covered include: Adelaide, Albany, Alice Springs, Armidale, Brisbane, Bunbury, Carnarvon, Bundaberg, Byron Bay, Cairns, Canberra, Carnarvon, Geelong, Hobart, Katherine, Launceston, Lismore, Mackay, Melbourne, Coffs Harbour, Cooktown, Sydney, Townsville, Wollongong, Tweed Head, Darwin, Geraldton, Moree, Newcastle, Noosa, Central Coast, Mid North Coast, Dubbo, Shepparton, Gladstone, Gold Coast, Penrith, Perth, Port Hedland, Portland, Port Lincoln, Port Macquarie, Rockhampton, Sunshine Coast, Toowoomba, Wagga Wagga, Tamworth.
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