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About Us is an Australian based company located on the north side of Brisbane. We started operation in 2006 as Information Technology & Support Direct and we've since changed our trading name to

The company was formed in response to our own experiences with online stores and their lack of service, which is why we pride ourselves on the quality service that we offer our customers. Various online stores offer cheap prices, but endeavours to offer low pricing with the best service! See for yourself, just pick up the phone and give us a call or send an enquiry!

We don't sell everything under the sun, but we do sell products that we believe are good quality - and that means less problems and frustration for you.

Our staff are industry qualified professionals with hands on experience with computer hardware and software components. Not only do we sell components we also provide fully assembled systems and servers customised to suit your needs.

Why should you shop with us?

  • We will respond to your email in a timely fashion.
  • When you call or email, the person you will speak to can make decisions.
  • When you call or email, you'll get someone you can clearly understand.
  • If you want an order update, check your member section or reply to your confirmation.
  • If there is something that you want that's not on our product list, send us an email and we'll attempt to source it (if it's good!)

Why should I buy a system from itsdirect?

  • As the saying goes, you really do get what you pay for.
  • We only sell systems with the latest generation hardware, and only systems we'd want to use ourselves.
  • If you need warranty support you will be able to speak to a local Aussie.
  • You can upgrade your PC using standard PC components WITHOUT voiding your warranty.

We believe these things are the least we can do, for you - our valued customer.


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ITSDirect is a service based online computer shop, shipping Australia Wide for over 8 years!