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Testimonials

Thank you so much for your assistance, efficiency and excellent service. We have received our order with thanks and appreciation. The transaction was seamless, and very happy that the product is the latest edition. I would definitely recommend your company! Teena - NSW

Have used many online companies in past, but blown away by the excellent level of service and delivery - Can hardly believe that received after 3 hours - Fantastic - Thank you so much! Deb - QLD 

its direct has provided me with outstanding service. I ordered my Bit Fenix Pro PWM Fans on Monday afternoon around 4:30pm and they were delivered at 1:00 pm on Tuesday ! Good old fashioned service that is truly rare these days. I made the mistake of buying my other components through [some other company] - won't be going back ever. Still have to buy my CPU, SSD and RAM so will be purchasing through these guys! Sean - QLD

Having dealt with many online companies over the past ten years, I really have to say that yours is probably the BEST service I've ever had. Everything from price, delivery, communications, returns warrantee - it has been exceptional. Many thanks - I'm obviously a very happy customer. Cheers, Martin  

Three cheers for your great service. Woo hoo I received the Synology 12 bay NAS with free RAM upgrade the very next day just before lunch. From Queensland to outer suburban Melbourne this is amazing service.
The packing was very secure and the NAS arrived in perfect condition. I'm really stoked as I don't usually buy expensive items online but your cheap price, reasonable delivery charges were the deal makers.
Thank you very much for making this a great experience and I am sure I will be ordering more things from you in the future.
Wishing you all the best for the future - Peter Rowville 

Just wanted to say thank-you very much for providing exemplary and exceptional Service.  I logged my request on Saturday during the 2013 Qld Floods. The order was processed on the first working day Tuesdayand I received my Razer Blackshark Headset on Wednesday.
Cant thank you guys enough and I will be recommending your business to anyone who wants great prices and exceptional service.  Happy for you to use the above on your testimonial page if you so wish. Brett - Qld

Thanks very much for your fast service, we have it up and running already. - Kieron QLD

Thanks so much for all your help. Never had better service!! Nic - NSW

Just wanted to say a BIG HUGE THNX U... Product arrived today nice and quick delivery. Put her in installed the drivers and all fantastic... very good image quality too.. Thnx once again to you and your team. Will recommend ITSDIRECT on the forums and boards.. Paul - NSW

I have received my modem. Thankyou very much for that. Really appreciate your reply and the express delivery. All the products I purchased, never was I dissapointed. Thank you Guys. You saved me a lot of time. - Sreekanth, NSW

I swear, if you do not eventually come to completely dominate this region in computer sales, I will be shocked. Your customer service is awesome; fast and accurate answers - I am appreciative of that - and anyone I meet that needs a comp, you can bet I will be referring them to you. - Chris, QLD

I'd like to thank you all for a nicely put together and great system. It all looked well done and has, with one exception performed flawlessly. Thanks to everyone that answered all of my questions throughout the process. It is great to have a team that is responsive to make sure everything goes smoothly. I'll be sure to let them and everyone else know about the great experience I've had with ITSDirect. -David, QLD

Just wanted to give you a huge thanks for the refund and incredible service your company provides. I could not be happier with the level of service i received - Brendon, QLD

The box turned up this afternoon. Stunning service! If you ever go public, let me know so I can buy some shares... Kent, NSW

I congratulate you on your service it is first class. Received my order today and will have no hesitation in recommending you to my friends, and I am sure will use your services again. Thanks -Bill, VIC

Just wanted to say how happy I am with the service from ITSdirect. I've received my order in record time and was pleased to receive emails tracking this order - many thanks!
Regards - Tracey, QLD

hi This isn't a sales enquiry, it is a thank you for really excellent service. Not only was you pricing very competitive, but you delivered the item to me (NSW) in just over one day and your communications update on the process of the order was fantastic and very informative. I shall be certainly ordering from you again. Thanks once again - John , NSW

The camera arrived today and its fantastic ..Top marks for speedy efficient personal service..
I was a bit apprehensive dealing with an online company with such a large purchase but now I would have no hesitation recommending ITSDirect to anyone and would certainly deal with your company again. Thank You -Ross, QLD

I have never been so impressed with an on-line it retailer! Not only did you you sell me a great value product but you answered my questions on the spot and shipped instantaneously. Well done. -Simon, NSW Regional

Monitor arrived 24 hours after it was ordered. Amazing. I will be using your company again. -Jen, VIC


Just wanted to commend your organisation on the delivery of my order less than 24 hours after placement. ITS-10075. Just not typical of deliveries to Nelson Bay. Many thanks and you will be recommended. - Barry, NSW

Order ITS-14xxx received today with thanks. I just thought you'd like to know that it was your response to my initial query that convinced me to go with you as a supplier (I'd made about 15 enquiries, and yours was the only one that was actually useful!), and your attention to detail has been exemplary. I wouldn't hesitate to recommend you to others. You are welcome to use portions of this mail as a testimonial if you wish. - Charlie, VIC

I received this email 34 minutes after placing my order online. My purchase was on my desk in Melbourne barely more than 24 hours later.
Amazingly fast delivery. Exceptional service. I will definitely come to you again for my geek gear :) - Sam, VIC

Reception separated the parcels and only did a thorough search after some serious nagging
Thank you so much for your support, if you can point me to a forum where I can leave feedback I must say, your service is exemplary - David, NSW

I could not be happier with sales service,product arrival updates ,product itself,cheapest price anywhere in australia and the most pleasing online service i have ever dealt with. One very happy customer of itsdirect. - John, WA

I ordered my keyboard over the weekend and thought i wont be seeing that for several days. On monday morning I receive an email saying my order is being picked and prepared at 11 am i receive an email to say it had been Despatched. an eary in the afternoon the same day it was delivered,what spectacular service. I have been ordering stuff over the internet for years, but this is the best service i have ever had. - David, QLD

I cannot believe that I am sitting here holding my copy of MYOB accounting plus...that I purchased online less than 24 hours ago!
10/10 - Service...
10/10 - Delivery...
10/10 - Customer Satisfaction...
I will most definitely be a return customer! - Emma, QLD

I recently ordered for my business, I found Itsdirect very helpful with questions that I needed answered, in regards to what program I needed for my accounting, I was totally surprised to see that not even with in 24hrs of placing my order, it had turned up on my door step, fantastic service, thank you Itsdirect for your speedy delivery and efficient service. will definitely buy from you again. - Nicole, QLD

Hello ITSDirect, Just want to say thank you for the fast service and next-day delivery of the headset I ordered last week. I ordered and paid on the 13th of May and received the package on the morning of the 14th. The headset works great. Thank you for the great service. - Greg , ACT

The satchel containing my steelseries 3h headphones turned up this afternoon. Stunning service! If you ever go public, let me know so I can buy some shares...Ashley, NSW

Received my item today. Great service would recommend your company to my friends. - Michael, SA

Hi many thanks for a very quick delivery your service is nothing short of brilliant all arrived next day cannot believe it great price and service will use your services again will not shop anywhere else regards - Dave, NSW

You guys never cease to impress me. thanks for the info. Never could have solved the problem myself. Vista is running and hotfixed intalled now on 4GB ram! hope vista run smoothly from now on!!! thanks again! - Brian, QLD

The drive has just arrived. It's lol brilliant and your service is near miraculous. Thanks for both. - Bruce, ACT

Thanks for your excellent service. Items has arrived and worked perfectly. Would definitely come to buy again and also introduce your service to my friends. Great work! - Lee, VIC

Ordered Wednesday, received Friday. Couldn't be happier. Will definitely use you guys again. - Jeremy, NSW

Thanks for all your help & assistance you have given us. Buying these computers and putting them together has been so much easier with someone who knows what their doing, namely you. The service you have provided has been beyond the call of duty. Your services will definately be required in the very near future when we purchase an additional 3 vid cards. - Michael, SA

The rest of my order arrived 7:30am so service and delivery is 5 star. - Tony, QLD

I've purchased from many online tech stores and ITS has to be the one I was most confident with. Furthermore, their range and service is top-notch. - Thomas, NSW

Hey thx heaps for the speedy and prompt service, best I've ever seen in the industry. I received the parts in good condition last Wednesday. Thank you for the great service, I'll spread the word. - Jarad, QLD

The exact parts orders arrived very quickly & at a good price!! Also great packaging
Thanks for your excellent service! =) Would recommend you guys to anyone. - Jeremy, SA

I bought a power supply from you yesterday, it arrived today, I was so impressed with your service, I just thought I'd take the time to say thanks, and that I'm quite impressed with your quality of service and speed of delivery- Shannon, NSW

Thank you very much for the great service. Yours is the only company I have ordered parts from that I have had no problems with. Absolutely excellent service. I have recomended you to my mates who have also had problems with other companies, so hopefully it will mean more customers in the future. I certaintly won't be considering anyone else in the future, so I will be doing business with you in the future. - Tony, NSW

Thank you very much for your exceptional service, it is such a refreshing change. I have bookmarked your website & look forward to using you in the future - Angela, WA

Thanks for all your help, you've been an absolute gem. I'd recommend you to anyone. Debbie, QLD

I cant believe how good your service is! I ordered the part at 11am Wed and by 11am thu is at my door! Great communication wonderful service. I will be using you as my first port of call in the future!!!! Thank you so much!:-) - Neil, NSW

Everything is here and looks great, I'll be putting it all together this weekend, I cant wait.
Thanks for your contact along the way, and superfast delivery. It excelled expectations, and I am very happy with the way it was packed to ensure they got here in one piece without damage. I am certainly recommending you to all around me. - Brenton, SA

Everything arrived really fast after I bought it, no problems what so ever. Fast email responses about certain products and questions, very polite. Using ITSdirect in the future for sure. - Alex, SA

Recieved the monitor this morning. Thanks for the speedy service and great communication, I will be dealing with you again in the future - Daniel, QLD

I am one happy lappy owner - it arrived at work before I did! Thanks and brilliant service! - Melanie, NSW

I just wanted to come back and leave a comment about how thrilled I am with the Samsung 305T I ordered recently! - Ian, QLD

What a great experience, ordered 6 items including a laptop and all arrived within 2 days. Communications were excellent, everything was done in a very friendly manner, just what you would hope for. Thanks for the great service. - Ross, QLD

Excellent. best experience I have had with an online reatiler yet :D
Thanks again for your time. - Matthew, NSW

Thank you for your advice. I managed to get it working fine, and I am very impressed with the quality - it is everything the ad said it would be. Thanks you again, I will definitely keep you in mind for great quality products at reasonable prices. Tanya, QLD

Thankyou ITSDIRECT for your great service, I have had a bad experience with a certain WA online store so I am very happy to have found a respectable online store that cares about my orders, thanks again. - Corbin, QLD

..he really went out of his way to stop me making errors when looking for gear to supplement the gtx i snagged from him. his advice was priceless. the gtx arrived in 2 business days, bloody marvelous! 10/10 for itsdirect.com.au ya cant go past them :) - Steve, WA

Just wanted to give itsdirect.com.au a good rap.
Ordered a Asus F3JP and a few other items from them. They kept me up to date on the ETA of the laptop the whole time without me bugging them about it. Got the laptop today and i am very happy with it. Would definitely recommend them to anyone. - Matt, NSW

Thanks for the quick turnaround and the excellent service. I am looking forwards to getting those parts soon! - Kyle, WA

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Testimonials

 

ITSDirect is a service based online computer shop, shipping Australia Wide for over 8 years!