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Warranty & Returns

If you have an item which is faulty please do not ship it anywhere until you have applied for and received a Warranty Return Authorisation number via our website.

To do this all you need to do is login to your account and then you can select "Start Warranty or Return" in your account.

If you have any difficulty in doing this please contact us for assistance.

Login here


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ITSDirect is a service based online computer shop, shipping Australia Wide for over 8 years!