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CONTACT INFORMATION
Email
All enquiries should be emailed to us with the following form
We wil endeavour to respond to your enquiry as soon as possible. Unlike other online stores, we guarantee to respond to your email.*
MSN Messenger
Advice and questions can be asked free of charge on MSN messenger.*
Add support@itsdirect.com.au to your MSN and send us your questions/comments. Our MSN will be online at various times day and night.
*Please be aware that we are busy and may not respond straight away. We WILL respond to you as soon as possible. Any messages containing rude or offensive contents will be ignored.
Telephone
Enquiries can be directed to us by phone. However, due to our support schedule we may not be able to take your call. In this instance leave a message, or send us an email. We WILL respond to you as soon as possible. We do not offer free telephone support, no technical support will be done via this number. Please send us an email or lodge a support ticket for all support calls. Enquiries excepted.
All Enquiries (07) 5408 5588
Mail
Postal information and enquiries should be directed to:
Information Technology & Support Direct
P.O. Box 7435
Sippy Downs QLD 4556
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